Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Midway Nissan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforMidway Nissan

    New Car Dealers
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    9 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Michael B

      1 star

      07/27/2024

      I was lied to about how my monthly payment was going to be reduced after four months of the first payments. My payments now are $628 from $265. I came into Nissan to find out the guy who said he would get my payment back down to $265 has been fired because he lied to customers. If I would have known he was lying about getting my payments down after four months I would have turned my car in at the end of the lease and walked away. Now I'm stuck with a car payment at that I can't afford. I wonder how I could've been approved for that car loan when I can't even get a $300 credit card. I want someone to call me so I can give more details about how your employee lied to me and now I'm a victim of your employee. I'll contact the news station about how badly I've been treated. I was lied to about how my monthly payment was going to be reduced after four months of the first payments. My payments now are $628 from $265. I came into Nissan to find out the guy who said he would get my payment back down to $265 has been fired because he lied to customers. If I would have known he was lying about getting my payments down after four months I would have turned my car in at the end of the lease and walked away. Now I'm stuck with a car payment I cant afford.I wonder how I could've been approved for that car loan when I can't even get a $300 credit card. I want someone to call me so I can give more details about how your employee lied to me and now I'm a victim of your employee. I'll contact the news station about how badly I've been treated and I'll take this to another level.
    • Review from Sylvia H

      1 star

      07/26/2024

      I bought a Kia ***** in November I noticed the tire treading and advised the dealer the tires needed to be replaced. He said he would put new tires on the vehicle so obviously it did not got through inspection when deal went through he advised he replaced them so not even a couple weeks later I get a flat tire and also had to replace the other tire and had to get a new battery also a oil change I just bought so before getting all this done I tried reaching out multiple times and no one would respond because of the problems I was having to already fork out money for the vehicle I just bought ended up having to buy and pay for something that should have been done if it went through inspection .This car is a car that is easy to steel did not know that until no one willing to insure it because of that reason. 9 months later tried trading it in to the same dealer I was approved for another car but they dont want my trade in. Unless this is resolved I will not recommend this car dealership ever. I would like the general manager to respond with a resolution . All I want is another car because this car hasnt been good put more money just to try to keep it drivable. I brought it to their attention since the get go ! I feel like they didnt take me serious because Im a Hispanic single female. Felt uneasy because the salesman was making comments and asked if I wanted to go out for drinks , not professional at all !
    • Review from Muthukumar V

      1 star

      10/10/2023

      I never received this kind of rude response and don't care attitude from any of my other cars, so far I owned ****** Toyato and unfortunately I chosen Nissan for EV.. The car was good for last 4 years and recently it started showing battery issues. When I took it to this ************ round they said they updated software and that should take care of the problem, and still did not solve it. So went again and they took a day to respond saying they cannot do anything until the problem get worst, so that mean they wont solve the problem even though they knew there is a problem and asking the customer to wait until they stuck in middle of somewhere and getting into more trouble before they start fixing the issues..Even though I provided the video recordings of the problem, they say they need a better video :(, the video I provided them clearly say there is some problem.. Still stuck with them not sure how to take this further. Looking for the options.. Reached out to service center manager no response yet..
    • Review from Erin S.

      1 star

      09/22/2022

      Here is another one star review, that expresses Midway Nissan isnt even a once star establishment. Smooth talking and friendly, then shady business practices and a lack of responsibility. We agreed to 10K down with a certain monthly payment. Never were given copies of the contract. Turns out they took 15K from our account, and said we agreed to it. No we didnt. Our original deal was 5K down with the possibility of another 5K once the car came in. HOW 5+5 = 15, I ll never know. I demanded my 5K back, and they said no, we have you on record saying another 5. They probably do - but 5+5 still equals 10. I said it was a huge miscommunication, and they said no it is my fault. Such a lack if responsibility, integrity, and honor. I will never purchase another Nissan, and Midway should held responsible for their bad business.

      Midway Nissan Response

      09/23/2022

      ******************- I apologize there was a miscommunication on your ****** down and ***** additional given as down payment. We did in fact offer to change your contract back to the ****** down with the higher payment but you elected to stay with the 1***** down and the lower payment. Down Payment only goes to lower your loan balance. Would you like to come back in today and resign your paperwork with ****** down and a higher payment?
    • Review from Jeremy L

      1 star

      09/12/2022

      Knowing what I know now, even if Midway Nissan was the only dealership in town, I would travel anywhere else to purchase a vehicle. Smooth talking, friendly service up front, but shady business practices during the deal and afterward. Traded in my car for a used vehicle, wasn't told the extent of the damages to the vehicle I was getting. After three trips to their service shop, the damage still wasn't fixed. Decided to opt for another car because they said the damage would never be fixed to my satisfaction. This was a mistake. Everything from financing to customer service is a complete nightmare. Buyer beware! The salesman, finance people and service shop will tell you everything you want to hear but customer satisfaction is clearly not their goal. Please consider any other dealership before Midway Nissan.
    • Review from Stephanie F

      1 star

      05/27/2022

      I was sold a car from this dealership, after about a whole month of trying to get it financed I finally did, so now not even 2 months after having the car I need an alignment and some other stuff I need to get it done, now they saying I can't get it done because of the miles that was put on this car, I feel like they playing me
    • Review from jevante t

      1 star

      05/11/2022

      This place is a scam. We bring out car in for service and left with a cracked windshield. The dealership swears up and down they did not do it. Then insisted that they were not going to pay for it and that it was not there problem that our wind shield cracked under their care. This place needs new management or at least someone who isn't going to damage vehicles and then lie about it. Very unprofessional place of business.
    • Review from Tyson B.

      1 star

      04/03/2022

      What an awful company. I purchased a car in Nov and it was agreed upon that my front bumper would be repaired...They issued me a WeOweYou to close the deal and its now April and my bumper has not been fixed. Ever time I call down they say I need to talk to someone else and call back. Today, I spoke with a ****** who might be the worst manager I had ever spoken to in my life. He stated several times he wasn't part of the deal so it wasn't his fault and he played the I should call back Card and them hung up on me. I can not steps this enough, DO NOT BUY A CAR HERE!!!
    • Review from ARMANDO S

      1 star

      02/26/2022

      I came in to start a deal on a truck that was not even for sale. $7,500 down and 4 days lost from work only to be told I cannot get my money back because their accountant is not in office, yet there seemed no problem with pressuring me to get the funds to them on less than a day. This was the most aggravating experience and would warn potetial buyers to avoid speaking with ************************* or *********************** they were extreamly unprofessional and raised their voice multiple times. The amount of greed and lack of custumer service was evident. If I could leave less than a star I would in order to warn others to stay far from this place.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.