ComplaintsforIsland Time Pool Services
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Complaint Details
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Initial Complaint
09/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This company charged me with additional chemicals and I had cancelled my service because of all the lies and misquotes then they sent me a higher bill. I had already paid the $50 they asked for and then they sent me a 200 dollar bill and threatened to send me to collections.Initial Complaint
09/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Island Time Pools has sent an errant bill regarding pool chemicals not added and not agreed to (See two page *** History document). Their revised bill of $360 is about $260 in excess of services (see attachments referred to in the *** History document). They have not responded to 5 telephonic inquiries with reception personnel and 3 emails (see attachments referred to in the *** History document).
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.