ComplaintsforAZ Turf Installers
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Complaint Details
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Initial Complaint
10/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 10/11/24, ***** ***** came to my house to give me a quote to do turf installation for my backyard. I applied for a loan and scheduled a date. Next day I told him I'd like to wait until a later date so that I can get the design that I really want. He said okay. A week later I got a bill for the loan. I called the lender and they said ***** would need to return the funds. I've been trying to call, text, and email him that he should return the funds. He's been ghosting me since. When I called, the call would get canceled. When I text and email, I don't get a response. I feel I shouldn't have to pay for services that I did not receive, even if I wanted to schedule at a future date. Of course I don't want his services anymore. I just want the issue with the lender resolved. He took and accepted money for services that weren't even rendered. I even called the office and ***** said that I would need to speak to *****, he's the owner. But when I researched on here, it's listed under ******* ********.Initial Complaint
10/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Didnt finish the job Refuses to finish it overcharged us ,rude to my wife. Didnt do the work agreed uponInitial Complaint
10/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The work was never completed and they fail to reply or complete the workBusiness response
10/26/2023
The project was completed in January of 2023. Almost 6 months later the client called back saying that their tree was dead and some turf was uneven. We have offered to fix the turf but have been refused to be let back on the property.
they want a new tree which is not warrantied being that they didnt not water it like advised to do.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.