ComplaintsforArizona Correctional Peace Officers Association
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Since we have called non stop and we kept getting lied to that a lawyer will call us back 3 weeks ago and all we get is apologies this is how Im able to get past the person on the phone. We have paid in for several years and want to speak with a lawyer as promised via phone. ********** on Wednesday or Thursday pleaseBusiness response
01/12/2023
After speaking to your spouse via telephone, it was her that submitted this complaint, and not you, the authorized member of AZCPOA. In fact, our treasurer and representative from AZCPOA personally spoke to your spouse, last week, after she called.
You were automatically dropped from our membership roster after failing to pay your dues. It turns out, you were on some kind of leave without pay and failed to inform us of this Action. That is your responsibility, not ours.
submitting a complaint to the BBB because of a failure on your part, does not constitute a neglect on our part.
Your issue has been addressed by our president in charge of your complex once you returned o duty and is being looked at now that you are back at work and you explained your situation.
In the future, we would appreciate it if before contacting the BBB, you ensure who is at fault here. We at AZCPOA have a solid reputation of assisting members.
I hope this addresses your issue for future involvement.
Yours in Solidarity,
*************************
Executive director
AZCPOA
Customer response
01/12/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.