Customer ReviewsforQuick Restore of Tucson LLC

I submitted a complaint to the ************************ requesting an investigation into Quick Restore for potential insurance fraud and financial exploitation of my 88-year-old father. On January 25, 2024, a burst water line in my fathers attic caused significant ceiling damage. He contacted an emergency plumber who recommended Quick Restore for water mitigation and restoration, assuring him they would handle the insurance claims. Unfortunately, my father agreed to their services based on this recommendation.However, Quick Restore only began the water mitigation process and never proceeded with the restoration. For three weeks, my father and sister repeatedly contacted Quick Restore Tucson for updates but received no response. Desperate, I tried to contact ******, the project manager, who vaguely assured me the work would be completed by the "end of the week." Despite my father's offer to pay directly, Quick Restore insisted the insurance claim had to be paid first. After posting a negative review on the company's ******** profile, I was contacted by Quick Restore and escalated my concerns to *******************, CEO of Quick Restore. He promised the Tucson Manager would finish the project, but another week passed with no progress.Quick Restore submitted a claim to my father's insurance for $3,955.76 for water mitigation. After accounting for a $334.48 deductible, ***************** paid $3,621.28. Despite four to five weeks passing without any progress, during which my 88-year-old father and 80-year-old mother had to sleep on recliners in the living room due to bedroom damage, Quick Restore failed to fulfill their commitment. In desperation, my father used these funds to hire a private contractor to complete the restoration, as our repeated attempts to get Quick Restore to act were unsuccessful. Now, Quick Restore is demanding $6,992.53 for the water mitigation, which is 56.6% more than their original claim to the insurance company.