ComplaintsforThe Law Offices of Susan B. Terrado
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Complaint Details
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Initial Complaint
04/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Paid $1000 cash for *** expungement. ********************* collected money - never returned my phone calls or followed up with any progress of said service.On or about 10/2017 I found an advertisement by ****** law group for *** expungement. I inquired about information and was contacted by ********************* because she had an office in ******************************** which was the closest to where I lived at the time(*******, **) She arranged to meet me at a ********* on *************** in ********* ** in order to explain the process and collect payment. ********************* assured me that she would handle my case asap as I was recently unemployed and afraid the *** on my record would prevent me from getting another job. She told me that she only accepted cash as payment. She also took copies of all my personal information - social, driver license #, case information etc. After that day ********************* never contacted me again. I have reached out to her once every 6 months with voicemail for the last 3 years and she has never once returned my phone calls. The only time that she did respond was when I threatened her with litigation over email - again assuring me that she was still working on it. At this point I think its safe to assume that ********************* scammed me out of $1000 because the *** is still on my record.
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Contact Information
436 14th St Ste 1110
City Hall
American Canyon, CA 94503
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.