ComplaintsforHyundai Technology

• Initial Complaint

  02/29/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I purchased a laptop via my College book store from Hyundai Electronics. In November I noticed my laptop screen was was barely working so I sent in a request via the warranty. The laptop was still under the vendor warranty. I spoke to a Agent and received a RMA a return authorization. I sent my laptop back in January and it was received by them. I was told that the screen was cracked due to damage and it wouldnt be covered by the warranty. I didnt agree but he stated it would be 50 to fix so I agreed to fix it. I told him to fix it on 2/9/24. There was no response. I followed up on 2/22/24 and 2/27/24 no response. I have no where to contact them other than via email. My laptop was received in early January its already February with no response on my laptop . That ;laptop has personal and important information. If they cant fix it I would rather them just return it to me.

• Initial Complaint

  08/18/2022

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Hyundai Technology produces and sells a number of microSD cards in *****************. These cards come in various capacities. I had the misfortune of purchasing two of such cards - a 256GB card and a 128GB card. Hyundai Technology advertises these cards as U3/V30 cards, as evidenced by the U3/V30 markings exhibited on these cards. The U3/V30 standard requires a card advertised as such to support, at a minimum, 30 Megabytes per second (30MB/s) when continuously writing data. This is critical for consumers who intend to use microSD cards for video recording as videos require constant, uninterrupted writing at a high rate of speed. I stress again that 30MB/s must be the absolute MINIMUM write speed when filling a microSD card with data. A 256GB microSD card advertised as a U3/V30 card must allow its user to write all of those ***** at 30MB/s or more.After I attempted to use microSD cards produced by Hyundai Technology advertised as U3/V30, I discovered that their advertising claims are false. These microSD cards are not able to support a minimum of 30MB/s when writing data and, in fact, write speeds drop to as low as 10MB/s, which results in these cards being rejected by cameras when attempting to write 4K video.I have reached out to Hyundai Technology asking for a full refund because they are falsely advertising these microSD cards. They said they wanted to exchange the product instead, insisting that it must be faulty. Giving them the benefit of the doubt, I have shipped one of the microSD cards to them at my expense. The replacement they mailed me back had the exact same issue. It was still not able to support 30MB/s when writing continuously. They have stopped responding to me entirely.I am looking for a full refund from them in the amount of $59.10. Ideally, they should be prohibited from selling their cards in the US or remove any and all U3/V30 standard labels from their products.Some samples are attached to show low transfer speeds.

• Initial Complaint

  12/15/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I purchased a hyundai tablet Feb 13 2021 from Office Depot. In November it stopped working. isent it to the company that made it to see if they could fix it. They sent me a message to my email saying they couldnot fix it and they would send me a new one.So far they havenot and i have been sending them messages and called them no response.

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