ComplaintsforRoosters Light Corp
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I paid Rooster Lighting Corp over $136,000 starting in September 2021 for five contracts, intending to have various house-related work completed. However, as of today, none of the contracted work has been finished. I have numerous issues, including holes in my walls, splitting fencing, cracked concrete work, an incomplete bathroom addition, untouched landscaping, and an unfinished closet addition. Additionally, there are contractor boards, garbage, and trash littering both my front and back yards for over a year. I am currently on SSDI and feel that I have been taken advantage of by this contractor. To address this issue, I sent a certified letter in early June 2023, requesting that all completed work be fixed to my satisfaction and that the remaining work, which I've already paid for, be completed by the end of July 2023. As of now, my building permit remains open, and I have not received any communication from Rooster Lighting Corp, except for occasional promises via text that they will be there "tomorrow," which never materialize. Due to this ongoing situation, I have decided to take the following actions: 1. I plan to file a formal complaint with the contractors' board to address the contractor's negligence and lack of response.2. I will seek assistance from a consumer advocate in order to better understand my rights and potential avenues for resolution.3. I am reaching out to you for guidance and support in resolving this matter.Unfortunately, I do not have the financial means to hire an attorney, but at this stage, my primary objective is to recover the entirety of the money I have paid to Rooster Lighting Corp. plus mental, physical, and emotional damages. Your assistance and advice in this matter would be greatly appreciated.Rooster has since moved to ****************************************************** I have all documentation but too big to upload.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
836 Southampton Rd Ste B163
Benicia, CA 94510-1961
Business hours
Today,8:00 AM - 10:00 PM
MMonday | 8:00 AM - 10:00 PM |
---|---|
TTuesday | 8:00 AM - 10:00 PM |
WWednesday | 8:00 AM - 10:00 PM |
ThThursday | 8:00 AM - 10:00 PM |
FFriday | 8:00 AM - 10:00 PM |
SaSaturday | 8:00 AM - 10:00 PM |
SuSunday | 8:00 AM - 10:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.