Customer ReviewsforEasyPay Finance

If I could give zero stars, I would. The terms and conditions of this company are not entirely upfront, and on top of that, you can never see your remaining balance owed on the app or website. You always have to call them to find out what your remaining balance is. The representative I spoke to had to calculate the amount manually on his calculator, which raises questions since his number didnt match the amount of payments I had actually made.The service I received was only $1,049. At the time, I didnt have the funds, so I opted for the EasyPay financing to cover the car repairs. I only had about $150 left to pay off the original term deal. However, to my surprise, because I did not pay the remaining balance in full within 90 days, I now have to pay an additional $1,099 on top of the $1,049 I had already paid. I never received any email, letter, or other notification informing me that I needed to pay a specific amount by this date otherwise you will be charged an additional $1,000.I understand interest fees can apply, but over $1,000 in extra charges is excessive. What they are doing should be illegal. My advice is that if you cant afford to pay your full balance within 90 days, dont take this route; otherwise, you will end up in more debt!

Hello. Thank you for providing us with your concerns. We take your review very seriously. EasyPay provides full transparency through out the application process starting with sending the full agreement to your cell phone prior to signing. We would be happy to walk through the agreement with you at any time. Please contact us at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

My car was in need of repair in the amount came out to 844 and the car shop told me that I can apply for a credit finance and It will send me information that I will pay monthly payments. I couldnt read anything because it was on little screen so I signed it anyways not thinking because Ive been going to the car shop for many years Did not realize the promotional cap if you dont pay it the 90 days. I made two payments in total $300 so mine payment went down to 500. I thought this was easy I could do this then I read a little bit more about it. It accumulate three dollars every day and you get a late fee. It went back up to $844 so they got $300 for free, more than my car repair needed . I couldnt afford to pay so much because Im going to school and Im on welfare so I wouldve never able to pay it off and they wouldve got $1000 extra off of 800 this is completely outrageous. Never ever I would apply for credit or loan from easy pay ******% now thats just greedy its supposed to help people and make a little profit and not take more from what they cant afford. And if I didnt pay it off, all I borrowed was 844 and if I let it go, I wouldve been paying 1800. On top of that I was enrolled in auto pay so my third payment I was just gonna pay it off the 500. They didnt take the enroll autopay so it purposely made it go over the 90 days. It wasnt even the full 90 days because I didnt get the service until the third and my first payment is always due on the third they wanted it on 1 November so yeah, its just a scam

Hello. EasyPay goes to great lengths to ensure full transparency throughout the application process starting with sending the contract to your cell phone prior to agreeing to the terms and conditions. Should you not be able to read the text from your cell phone, we also offer the ability to display the agreement from the merchants computer. Once the agreement has been reviewed and approved, a copy of the contract is then texted to you. Additionally, a copy of the agreement along with the promotional details is on the website for your access upon completion of funding. The terms of the agreement are also emailed, mailed, and texted to you the following day including the promotional details. The interest per day is also outlined in your agreement. We would be more than happy to review this information with you. We can be reached at ************** or you can email us at ******************************************* Thank you for reaching out and we hope you found this helpful.

These people are straight up loan sharks, attempting to pass high interest rates, and then artificially creating more and more and more interest over time by refusing your payments and then claiming "It would be in your best interest to start paying them," and that "They want to get you back in good standing" like these clowns think they're Lex ******* Where do you idiots get off talking like that?They refuse to answer their phone numbers, emails, etc, then have the gall to ROBO CALL YOU just so that they can claim not to be able to get a hold of you. They drag their feet for weeks at a time processing payments, only to reject them later on, just so they can claim that you're over 30 days late on payments, etc. Doesn't matter that you're literally homeless or that you don't have anything to give them for the next two weeks, until your patched/unemployment comes in, nah. They'll just keep calling calling calling calling calling calling calling calling calling calling calling calling, chirping in your ear about how late you are in your payments, how much you owe them, How great they are and how much you ****, blah blah blah blah blah.They're like an abusive, narcissistic spouse, constantly backing you into a corner and further into an unwinnable position, while attempting to frame themselves as some slighted benefactor. Seek legal advice of these parasites start giving you the runaround.

Hello. There are multiple concerns with your review. We as a company do not have any robo calls. All calls are initiated by a live representative. Additionally, we do have help we can offer and would like to discuss this with you in addition to your other concerns. We will reach out to you directly. In the meantime, feel free to reach out to us at ************** or email at ******************************************* Thank you for your time and we look forward to speaking with you.

This company is an **** company they say that you have 90 day to pay off but they give u the wrong amounts due to call 4 months later and tell that u have a balance of the double of the rate that u are gonna pay in the 90 days and scam u for something that i not worst what they charge

Hello. We are very concerned with your review stating the wrong information was provided. We would like to further discuss your concerns and will be reaching out to you. In the meantime, you are more than welcome to contact us as well. We can be reached at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

They are a predatory company. What they do shouldn't be legal. As everyone else has stated, they make it hard to obtain the balance but easy to make minimum payments and they don't start reaching out to you until you stop paying the minimum payments. They make everything insanely confusing and complicated on purpose so that the payment you end up making is double the initial cost of what you bought which goes against the spirit of a payment plan. The goal of a payment plan is for the customer to pay off what they borrowed and their goal is simply to get people to have to pay insane interest rates. I will never be associated with this company and will never give my money to any company that partners with EasyPay Finance and I encourage everyone else to also leave reviews on sites like Midas, Meineke, and other auto repair shops that partner with them. I want them out of ****** because this kind of predatory behavior is evil and honestly I believe people should go to jail for it.

Hello. Were truly sorry for any frustration youve experienced, and we understand the importance of having easy access to your balance and manageable payment options. Our online payment portal allows you to make payments and view the remaining rental periods before a purchase is required. Currently, displaying the purchase amount isnt available due to calculations handled directly by our team, but were actively looking for ways to improve. We are available to further discuss these concerns with you. We can be reached at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

Easypay is making their own reviews from employees. Better business and ****** sites beware. I will be working on bringing their deceptive practices to the forefront. We must have our Attorney General step in. The back to back calls, if your collecting money from the American people then this company must hire American individuals that comprehends the American language because their is a difference in speaking minimal English and fully comprehending the language. The **** do not notate accounts and whenever they do, the notation does not nearly imply what the customer has stated. This is due to language barrier so **** notate and translate their own comprehension which in return has the customer account in the ruins. The **** will call with an open line and mute the call until customer hangs up, this is did to meet **** call quota, if no one complains then the company does not check. This company refuses to disclose full financing details to customer ( payment history, payout amortization, ) you have to go through an 30 minute call to have a *** tell you they cannot disclose information and they will send an email to someone else. Company makes it hard almost impossible to payout early but offers at purchase.The company intentionally creates a time lag to prevent early payoff and stick the customer with outrageous fees to make their profit higher. Social Media will be the platform that awareness of this company deceptive practices will be bought to the forefront and allow Merchants to understand exactly whom they are promoting. We asked the BBB to make the correct entities aware of this company and their business practices, its time that Easypay is fully investigated throughly.When all customers are speaking the same truth in numbers, something is truly not right. Owners need to be investigated. Fair credit needs to investigate,*** needs to investigate Everything eventually comes to the front.

Hello, Your review is very concerning to **. We will have a supervisor look into this matter since this is not our standard company practice. All agreements outline all terms agreed upon and we would be happy to review this information with you. A supervisor will be reaching out to you within 48-hours to further discuss. In the meantime, feel free to reach out to us directly and ask for a supervisor. We can be reached at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

If I could leave negative stars I would, I don't recommend this service to anyone if you go beyond 90 days and then try to pay off they charge you full term with Interest example I borrowed 2300 11 days outside of 90 I call to payoff balance I now owe 4200 I expected some interest on the money I already paid but not like this

Hello. We are sorry to hear you are unsatisfied with your experience with EasyPay. EasyPay strives to always provide the best customer experience starting with the agreement terms. The full agreement displays all terms and we would be happy to further discuss this information with you. Please contact us at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

I regret using EasyPay Leasing and strongly advise against it. They intentionally withhold your account balance, which is not listed on any statement. Ive been calling for over a week trying to obtain my balance, but customer support has to contact another department for that information. It feels like they purposely keep your balance hidden to make you miss the 90-day promotional deadline. I cannot understand why any reputable company would choose to associate with them.

Hello. We are very concerned with your review and will be reaching out within the next 48-hours to discuss. In the meantime, feel free to contact us and ask for a supervisor. You can contact us at ************** or by email at **********************************************************. Thank you and we hope you have a great day.

This company is a total scam! they intentionally shut down their websites so that I couldn't see my payment amounts or any of my terms and when I called they were extremely vague and misguided me so that I went over my 90-day period and continue to charge me over double what my original finance amount was. when I actually called a day before the 90 day period was over so that I could pay it off I was told that because they put me on a leasing account the 90 period didn't matter. This company needs to be shut down!!

Hello. We apologize you have had a less than perfect experience with us. EasyPay strives to provide the best ********* experience for all customers. We have not had any website outages and would love to further discuss this. We will be reaching out to you within the next 48hours but in the meantime feel free to reach out to us. Our phone number is ************** or by email at **********************************************************. Thank you and we hope you have a great day.