ComplaintsforAmmo Brothers - Cerritos
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order from ammo **** online in 2/23/2023. I received email confirmation and in the receipt they state that online sales may take up to 8 days no specification as to whether they are business days or regular days. It has since been 2 weeks since the transaction was processed and received on their end but still have yet to receive my product. I called 2 times to ask about my product and wasnt told anything other than we havent gotten it yet when I called on 3/7/2023 I was informed by a person over the phone they hadnt processed the shipment because they were on vacation, but should process my order this week in the email I finally received this morning 3/8/2023 and ********* stated they did send the package but they gave it to someone else. They also informed me that they would refund my payment whenever they decide and would not give me what I ordered.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.