Business ProfileforHomeyardmart
Current Alerts For This Business
The Federal Trade Commission’s Prompt Delivery Rules "spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet.” For more information about the FTC's Prompt Delivery Rule please visit https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules
Additional business information
On June 6, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.homeyardmart.com/. The business advertises the following claims:
- “As Seen On:” “ABC,” “CBS,” “FOX,” and “NBC”
- “Up to 50% Off”
- “Hot Sale” and “Flash Sale Ends Today”
- “Free One Years Product Warranty”
- “Fast refund>>100% Money Back Guarantee” and “100% Satisfaction Guaranteed”
- “Certifications” and “Certificate of Compliance”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
9. Sales - https://www.bbb.org/code-of-advertising#Sales
8. "Factory to you," "factory direct," "wholesaler," "wholesale price" - https://www.bbb.org/code-of-advertising#Factory_To_You_Factory_Direct
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results
As of June 29, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 13311 166th St, Cerritos, CA 90703
- BBB File Opened:
- 6/8/2022
- Alternate Business Name
- Home Yard Mart
- Contact Information
Customer Contact
- Customer Service
Industry Tip
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Customer Complaints
32 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
69 Customer Reviews
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Most Recent Customer Review
Ernie N
1 star09/22/2023
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