ComplaintsforAmrock Title California Inc.
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I financed a vehicle loan for a substantial amount. I paid off the loan through ****** Credit Union on ********* On ******** they sent the actual paper title to Amrock at the address of ***** ****** ***** ****** ** *********, ********* *** *********** Of course multiple contacts with Amrock and they have no idea where the title is. *********** DMV will not issue a replacement title because *** still shows as a lienholder on the title because I do not have the title in my hand to physically take it to DMV to transfer the title in my name, even with a notarized statement from *** stating they released the title. How could a title company lose a valuable title? Isn't their job to hold titles and keep them secure until a loan is paid off and then send the owner the title?Business response
03/11/2022
Business Response /* (1000, 5, 2022/02/22) */ Please see the attached response.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.