ComplaintsforDom Merch
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/16/2021
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On ********* I purchased an item online and paid for it. I received a ******** ************ dared ******** however, only the shipping label was created and the package was never actually sent to me, nor have I received it. I have emailed customer support on ****** ****** ****** & ****** I also called them multiple times yesterday and today and they never answer and an answering machine tells you they are not available and then hangs up. I just want the money returned to me for the total of ******* but I cannot get any assistance from them. Order # ***XXXXXX Tracking # via USPS XXXXXXXXXXXXXXXXXXXXBusiness response
01/20/2022
Business Response /* (1000, 14, 2022/01/20) */ item was refunded and delivered to this person on 12-18 Consumer Response /* (2000, 16, 2022/01/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) We finally did receive the product and a refund. You can close the case.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.