ComplaintsforDT Moto
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The cost was ******* for a pair of headlamp assemblies for a **** ******* ** after having them for about six months I noticed one them was ********* and wasn't fully sealed because it was getting moisture inside of it I contacted the company and they informed me that they only honor a 2 month warranty I told them it was ********* and that shouldn't matter and they basically ignored me and didn't attempt to find a resolution whatsoever I attempted to Reach them two more times since then and was basically told the same thing,the reason I didn't file a complaint with the *** is because I was unaware that it was something that could be done otherwise I would have , the type of resolution I was looking to get out of this is originally was for them to replace one headlamp assembly,Initial Complaint
09/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
******* ********** for a **** **** but they sent some completely different headlights that are clearly wrong and used! Seller refuses to solve this problem!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.