Customer ReviewsforSmart Heating and Air Conditioning, Inc.
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shahram Z
5 stars07/22/2024
They were fair, on ********** AC issues were resolved & explained.Review from Alfonso D
5 stars06/29/2024
Helpful, knowledgable, concern of the best options, patient with my questionsReview from Scott S
5 stars06/24/2024
Knowledgeable and spent the time to explain options and costs.Smart Heating and Air Conditioning, Inc. Response
06/25/2024
Thank you very much ******. We look forward to serving you for many years to come.
Sincerely,
Smart Heating and Air Conditioning
Review from Griffin P
5 stars07/28/2023
What an amazing company. We had ****** come out in under two hours. Super knowledgeable, nice, and explained everything as he went. Everyone I talked with on the phone was super nice and truly cared. I cant recommend them enough.Smart Heating and Air Conditioning, Inc. Response
07/31/2023
Thank you for the wonderful review and for taking the time to share your feedback with us about Smart Heating and Air Conditioning. Our priority is customer service and we are ecstatic that we met that mark!We are here if you need anything with HVAC system, either ac repair, ac maintenance, ac replacement/ac installation or furnace repair/ heating repair, furnace maintenance/heating maintenance or furnace replacement/heating replacement, or heating installation/furnace installation. Have a great day!**************Review from Jesse G
5 stars06/13/2023
Really top notch on every level. Pricing, professionalism, and services rendered.Smart Heating and Air Conditioning, Inc. Response
06/22/2023
***** were really grateful and appreciate you taking the time to share your experience with us here at Smart Heating and Air Conditioning. We are here if you need anything with HVAC system, either ac repair, ac maintenance, ac replacement/ac installation or furnace repair/ heating repair, furnace maintenance/heating maintenance or furnace replacement/heating replacement, or heating installation/furnace installation. Have a great day!
Review from Vincent C
5 stars04/29/2023
I was looking for a company to service my AC unit. I looked a several companies but this one stood out to me so I decided to give them a shot.My first experience with the female in the call center was great I can't say enough.My second experience was with the technician ***, who came out and walked me through the issues that I was having with my system. It was a great experience sine HVAC is definitely not my wheel house. *** took the time to let me know about some options since I had a really old system that was barely holding on. Since summer is coming I knew that I needed to get a new system. *** never tried to up sale me on anything. I asked a lot of questions and he gave me his honest opinion. So I decided to change the whole system out.My third experience was the technician that came out, to install the system: *****, ******, **** and ****. Man the **************, I can't say enough about these guys. Very professional, kind and walked me through the process. It's not often that you deal with contractors and a company like this. If you're looking for a good company hands down this is the one.Thank you,Smart Heating and Air Conditioning, Inc. Response
04/30/2023
Thank you so much ******* for taking the time to review our company and for your five star review. It was a pleasure meeting you! We appreciate you very much and are so happy that you are pleased with the installation of your new furnace and new air conditioner. We understand you have many heating and air conditioning companies to choose from, thank you for trusting in our family-owned company. Our priority is customer service and taking care of clients, we are thrilled that we met that **** from start to finish! *****, ******, **** and **** are also very happy to be able to serve you. If you ever need anything, remember we're just a phone call away ************. 24 hours 7 days a week. Welcome to the Smart Family.Thank you,**************Review from Yolanda J
5 stars12/16/2022
I had a problem with my heater and I called Smart Heating and Air Conditioning. I was able to schedule an appointment very easy and fast. The technician was able to fix my system at the same time. I highly recommend them for heating and air conditioning needsSmart Heating and Air Conditioning, Inc. Response
12/22/2022
Thank you, ****, we value the positive review and are happy to hear that ************** was able to help repair your heating/ furnace. We are here if you need anything with HVAC system, either ac repair, ac maintenance, ac replacement/installation or furnace/ heating repair, furnace/heating maintenance or furnace/heating replacement/ installation. Happy Holidays!**************Review from michelle m
5 stars12/12/2022
Fast , friendly, honest!!! Wow , I have been doing some work around the house and having a heck of a time with companys coming when they want or not showing up! This company was a life saver!Smart Heating and Air Conditioning, Inc. Response
12/22/2022
********, thank you for the wonderful review and for taking the time to share your feedback with us about Smart Heating and Air Conditioning. Our priority is customer service, making sure we do as we promise and we are ecstatic that we met that ***** Thank you for giving us the opportunity to install your new heating and air conditioning unit.We are here if you need anything with HVAC system, either ac repair, ac maintenance, ac replacement/ac installation or furnace repair/ heating repair, furnace maintenance/heating maintenance or furnace replacement/heating replacement, or heating installation/furnace installation. Happy Holidays!**************Review from Cinthia S
5 stars09/07/2022
I highly recommend this company. From the people that work the phones to the hard workers on site. The crew that came to install my unit today were very professional, they were very knowledgeable and explained everything very well. I'm a very satisfied customer.Smart Heating and Air Conditioning, Inc. Response
09/08/2022
Thank your for your kind review. We value the positive review and are happy to hear that we were able to help install your heating and air conditioning unit. We made sure to share this feedback with the team to give them the recognition that they deserve. They were delighted to hear your feedback. We are here if you need anything with HVAC system, either ac repair, ac maintenance, ac replacement/installation or furnace/ heating repair, furnace/heating maintenance or furnace/heating replacement/ installation. Have a nice day!Review from Jared T
5 stars04/19/2022
**** and the Team and SMART Heating and Air Conditioning are first class from top to bottom. My AC unit was in need of a service check up and from the moment that I contacted the SMART team I could tell that I was going to be in great hands. ***** the office manager was so friendly and was able to get me on the schedule quickly. When **** came to my house to assess my AC unit I could tell that this was a guy who knew what he was talking about. He walked me through my whole system and explained to me how everything was working and what he could do to give my system the tune up and boost in performance it needed especially before the hot summer months arrive. What I appreciated the most about **** was his customer service skills. He told me what my system could use but even better he didn't try to upsell me with equipment or services that I didn't need. Even The day of my appointment when I ran into a scheduling issue that put me home later than I thought, **** was able to work his afternoon schedule around and fit my appointment in! That's top notch! Thanks to **** and the team at SMART Heating and Air my cooling and heating system has never ran better. If you are looking for a great HVAC company look no further than the SMART team. They are awesome!!!Smart Heating and Air Conditioning, Inc. Response
04/20/2022
Thank you ***** for taking your time to review our company and for such awesome review! We strive for customer service and we always want the best for our clients. We look forward to working with you with any HVAC needs.
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
200 Mason Cir Ste C
Concord, CA 94520-1249
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
---|---|
TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | 8:00 AM - 5:00 PM |
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