Business ProfileforTickets.Com

Complaint: Fraudulent Ticket Sales & Nonfunctional Support Links On May 29, 2024, I attempted to purchase tickets via Tickets.com through what appeared to be a legitimate platform. However, after completing the transaction, I received links to access the tickets that resulted in an error message, claiming the tickets did not exist. I was, therefore, unable to access or receive my purchased tickets.The follow-up email I received titled Ticket Acceptance did not contain any relevant instructions for accepting tickets but instead referenced information about a church. There was no mention of the *** concert tickets I purchased. Additionally, multiple links within the email, including Contact Us and View Order Status, were completely nonfunctional, making it impossible to reach customer support or check my order.I have reason to believe that Tickets.com is operating fraudulently, as they have infiltrated legitimate ticket-purchasing platforms and redirected users to a deceptive website that mimics the original site. They collect payments but provide no access to valid tickets. This pattern of fraudulent behavior has been confirmed by numerous complaints, as documented on the Better Business Bureaus own website. Several customers have reported similar experiences, including hidden fees, non-existent tickets, and the inability to access any customer service or refunds after being misled.Given the prevalence of these complaints and my personal experience, it appears that Tickets.com is engaged in fraudulent activity, preying on customers attempting to purchase event tickets. I have lost both the money I paid for the tickets and the opportunity to attend the event due to their negligence and deceptive practices.I expect an immediate investigation into this company, as they are clearly violating consumer trust and engaging in fraudulent business operations. I am seeking a full refund of my purchase, and an investigation into this illegitimate company.