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Complaint Details
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Initial Complaint
06/28/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Company took the money and promised to file a law suite tp stop foreclosure. They did not do anything,. .
Business response
08/21/2024
We are writing in response to the recent complaint filed by the client represented by her son, **************. Below is a detailed timeline and our actions regarding this matter:
If you need any particular documentation please reply to this email.
Timeline of Events:
Previous Complaint:
June 2023: Complaint number ******** was filed and responded to by Consumer Defense Law Group (CDLG). A drafted complaint was submitted for the client at that time.
Client Retention and Initial Actions:
04/18/2023: Client retained CDLG.
04/28/2023: CDLG was informed by the *********************** and Servicer PHH that the client's application for Loss Mitigation programs was last in review in February 2023, with an impending foreclosure sale date.
Communication and Case Review:
04/28/2023: ************** emailed the case manager requesting contact with a staff attorney. The attorney information was provided to ************** as he is Co-Counsel.
05/01/2023: The case was reviewed by the Co-Counsel attorney in ******. A drafted complaint and a Temporary Restraining Order (TRO) were sent for review and corrections.
05/01/2023: ************** emailed the case manager for an update.
Case Progress and Attorney Coordination:
05/04/2023: Case manager ****** updated ************** that the case was under review by the Nevada attorney's office. Contact information for the attorney was provided.
05/04/2023: CDLG received a call from the Lender PHH offering a repayment plan.
05/04/2023: The staff attorneys name was emailed to **************.
Urgent Actions and Bankruptcy Filing:
05/12/2023: CDLG advised the client to file for bankruptcy. The client found an attorney and filed for bankruptcy on 05/11/2023. The lender, via Co-Counsel, offered a repayment plan, which ************** declined as it was unaffordable.
06/17/2023: The client signed a cancellation letter and decided to proceed with bankruptcy.
Ongoing Foreclosure and Bankruptcy Case:
Since 03/08/2008: The client has consistently been in foreclosure status.
05/11/2023: Bankruptcy case number 23-11900-abl was filed, with an automatic stay protecting the home.
02/02/2024: The Confirmation of the Plan was denied, and the case was dismissed.
We acknowledge the client's ongoing foreclosure status and the complexities of the case. CDLG has been committed to providing legal support and exploring all viable options to assist the client. We will continue to address and resolve the client's concerns.Initial Complaint
01/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This business has promised to represent me in a unlawful foreclosure sale and I have not received information as to where I stand in this case. I have asked several times for an update on the case in writing and all they do is give me a call. I would like to know what my money is being spent on and where I am in receiving funds from the property sale - in writing. I believe this company is charging me an tremendous amount of fees for little to no work.Business response
05/27/2022
This client is still our client. All information requested by the client regarding the case has been provided to the client. We are pursuing a Wrongful Foreclosure lawsuit on their behalf. We have recovered significant funds to date on behalf of this client and have turned over the funds to the client. The client is pleased with our services at this time.
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.