34 Customer Reviews
Review from Janine P
1 star05/08/2024
MINCED! THATS WHAT I GOT!When I posted a picture they immediately blocked me. Within five minutes I found twenty four other people who have been duped by this company.Five dollars a can, Three ounce can.Keep that in mind when you're reading all these fantastic reviews.The customer service was rude ignorant and intolerant.Zero help and resolving the matter
Natural Catch Tuna Response
05/09/2024
We checked all the correspondence with our customer service and can see you were given the option to return the product for a refund, however you chose not to do so. Regarding your claims of customers being duped, that is not accurate. You mentioned seeing 24 people complaining about us, which compared to our over ******* customers is not bad. Unfortunately not everyone will always be happy even though we try our best. We will work even harder to make sure the number of complaints goes down to 0. You also mentioned it is $5 a can and has 3oz. If you see all of our prices available, the price per can varies depending on the pack you buy, which is made very clear. In your case, we can see you got a huge discount and actually paid $3.08 per can. As far as the 3oz, the weight of each can is shown on the website. Each can weighs 4.4oz which includes 3oz of just tuna. We have responded to every single email and comment you have left, even the ones of you threatening our company. We gave you the option of a refund, and you still said no, so we have done everything on our end to resolve the issue.Review from Flora T
3 stars10/29/2023
They have a nice looking fillet on top, thats the picture on website. Under the nice fillet is junk. Bits and pieces of junk. The reason I dont buy Tuna from Grocery store. As far as Im concerned its false advertising showing the picture and saying its fillets. Wont order again thats for sureReview from John W
5 stars06/23/2023
My third order arrives tomorrow. Best tuna I have ever eaten. Great product from an outstanding company.Review from richard f
1 star06/03/2023
false advertising not one word about coming from ******* who knows what it is... or what is in it! c*** ....and to return, I have to pay shipping half of what it cost ( CROOKS ) these ******* just run a web site and sell it from a warehouse in ********** ******************* with no inspections , and warnings from the GOV not to buy food from overseas it will be in the garbageNatural Catch Tuna Response
06/05/2023
Hello Richard, The fish is pole and line caught and globally sourced as pole and line caught fish is hard to find. However the majority of our fish is caught in the Pacific near New Zealand. The fish is then processed and canned in our state of the art facility in Vietnam which is the same cannery that processes for Wild Planet. It is then imported into California where it is stored and shipped directly to consumers. The entire operation including the cannery is American owned. We also explained to you that our cannery is an FDA approved cannery that the FDA visits every year for approval. The FDA clears us for importation and compliance by FDA standard. We meet all the requirements.Review from Dan C
5 stars05/31/2023
got mine today and its everything you said. The presentation when you open the can looks like quality and taste greatReview from Shari M
5 stars03/10/2023
Outstanding product. Good communication with customers. Appreciate the flexibility built in to the subscription plan. Have been a customer for a year now and will continue to be in the foreseeable future. Highly recommended.Review from Dawn P
3 stars03/10/2023
I'm a brand new customer, and I just opened my first tin of tuna in virgin olive oil. It was good tuna, not great. In fact I don't think it's any better than Chicken of the Sea tuna. It's true the virgin olive oil is not at all oily, but only the top layer was a filet and underneath was chunk tuna like any other. I don't think it's worth the price, sorry.Review from Jacqueline W
1 star03/08/2023
Ordered the 12 pack yellow fin in olive oil for $48. At checkout there was an option to buy the spicy 12 pack tuna for $38.40. I clicked to add the item. Then an option to buy the tuna with beans. I add that as well for another $38.40. I received two of the 12 pack boxes but not the spicy tuna. I called Natural Catch Tuna and was told I only paid for one extra box. However my credit car statement says I was charged for all three. I tried to tell ********, the customer service person, that, but she was adamant that I didnt know what I was talking about. So, I wont be buying anything from these thieves again. They totally ****.Natural Catch Tuna Response
03/09/2023
Hello **********,I checked your order, and can see the Spicy Chili pack was removed and refunded. Usually the bank takes a few days to process a refund. We have emailed you the confirmation of the refund to the email we have on file: JS-**************Review from June C. K
5 stars02/28/2023
Very beautifully packed tuna that I'm happy to have. I'll give a few to friends as little gifts.Thank you so much!Review from GEORGE C
5 stars02/24/2023
I think natural catch tuna is the best tuna I've ever purchased I will be a loyal custom of the rest of my life I will never purchase another can of tuna from anyone only natural catch tuna has my business for life
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