We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Western Benefits Group, LLC

          View full profile
          Location of This Business
          7172 Regional St Ste 403, Dublin, CA 94568-2324
          Email this Business
          BBB File Opened:
          11/20/2015
          Business Started:
          6/21/2012
          Business Started Locally:
          6/21/2012
          Type of Entity:
          Limited Liability Company (LLC)
          Number of Employees:
          4
          Hours of Operation

          Primary

          M:
          9:00 AM - 6:00 PM
          T:
          9:00 AM - 6:00 PM
          W:
          9:00 AM - 6:00 PM
          Th:
          9:00 AM - 6:00 PM
          F:
          9:00 AM - 6:00 PM
          Sa:
          Closed
          Su:
          Closed
          Business Management
          • Ms. Ravi Judge, President
          Contact Information

          Principal

          • Ms. Ravi Judge, President

          Customer Contact

          • Ms. Ravi Judge, President
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Website Addresses

          Additional Business Information
          Believed to be out of business
          According to information in BBB files, it appears that this business is no longer in business.
          Government Actions
          Government Action: BBB reports on known government actions involving business’ marketplace conduct:
          Western Benefits Group, LLC

          The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

           

          On May 20, 2024, Western Benefits Group, LLC entered into a consent order (case: 2024-CFPB-0003) brought against the company by the Consumer Financial Protection Bureau (CFPB).

          The order stems from allegations that Western Benefits Group violated the Telemarketing Sales Rules and the Consumer Financial Protection Act.

           

          According to the consent order, the company is alleged to have charged advance fees for student loan debit relief services, used deceptive sales practices in their marketing of services, and misrepresented that they were associated with the Department of Education.

           

          Consumers were led to believe that services they were paying for would go towards paying off student loans, help with lowering monthly payments or would help with obtaining loan forgiveness.

           

          As part of the order, without admitting or denying any of the findings, Western Benefits Group will cease all operations permanently, null all student-loan debt-relief agreements and cease collecting any fees for student-loan debt-relief agreements. In addition, they will pay a $400,000 civil penalty.

          Serving Area
          • CA
          Referral Assistance
          • California Department of Financial Protection and Innovation
            2101 Arena Boulevard
            Sacramento CA 95834
            Phone Number: (866) 275-2677
            https://dfpi.ca.gov/
            Ask.DFPI@dfpi.ca.gov
          • Commodity Futures Trading Com.
            Lafayette Center,1155-21st St. N.W.
            Washington DC 20581
            Phone Number: (202) 418-5080
            http://www.cftc.gov
          • Nationwide Mortgage Licensing System/NMLS
            1129 20th Street, N.W., 9th Floor
            Washington DC 20036
            Phone Number: 1-855-665-7123
            http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx

          Contact Information

          7172 Regional St Ste 403

          Dublin, CA 94568-2324

          Visit Website
          Email this Business

          Business hours

          9:00 AM - 6:00 PM
          Business Hours
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          Closed
          Closed

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          NR

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.