ComplaintsforQuinstreet, Inc.
Additional Complaint Information
BBB’s file for QuinStreet Inc. was created in March 2000. A review of complaints was completed in July 2024. Consumers are encouraged to visit following link to request to Opt-Out of the sale or sharing of your personal information to third parties, or targeted advertising.
https://privacy-central.securiti.ai/#/dsr/1b319101-f00c-470f-a7f0-26aa81f057b8%20
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/23/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I had never heard of Quin Street and had contact with them until I started receiving emails about ILLEGAL loan requests being made in my name without my authorization. I have never made any online loan requests and have no idea how this company got my information. I want my information removed and I want to know how this company received my personal information. Either the company is committing fraud or facilitating the fraudulent activity.Business response
06/08/2022
QNST Response: QuinStreet received a lead on January 19, 2022 with your contact information on it. This lead was matched to clients who potentially match your needs according to the information provided on the lead form. QuinStreet has added your contact information to our unsubscribe list and you should no longer receive information from QuinStreet, this does not mean that you have been added to our partners unsubscribe lists so please contact them directly if you are contacted by them.Initial Complaint
12/27/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am the owner of Desert King Windows in Phoenix Arizona. Quinstreet falsely uses Desert King Windows name on Google to get potential customers to give them their information, so they can sell that lead to several other window companies. Bait and switch tactics. This should be illegal.Business response
07/25/2022
The name has been removed as of June 10th, 2022.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
160 total complaints in the last 3 years.
16 complaints closed in the last 12 months.