Business ProfileforMach One Towing

On Aug. 20, 2024, Mach One Towing Unlawfully towed a vehicle from Jahant *********** Truck Stop. The vehicle was parked legally for 10 .75 hours. We arrived to pick up the vehicle & were informed "it had been towed just 15 minutes prior due to abandonment!" Mach One towed the vehicle while in violation of CVC *****, as there are no signs at any entryway stating that "unauthorized vehicles may be towed at owners expense." Nor did the company place a parking violation notice sticker onto the vehicle which allows the owner to move the vehicle within 96 hours or it'll be towed, as required in subsection (a)(1) and (2). When attempting to retrieve the vehicle on Aug 21, 2024, the tow yard had already billed us for two days of storage!! When I asked ****** about OUR RIGHT TO REQUEST A TOW HEARING WITHIN TEN DAYS, she admitted she never dealt with that before, placed me on hold and then refused to give me the information since I didn't have the vin number at the time. ***** will cite you law sections that don't apply to your situation, claiming "he had a right to tow the vehicle after 1 hour" (only applies if the vehicle interferes with exits/ traffic or within 15 feet of a fire hydrant). And our vehicle was legally parked, in a vacant part of the parking lot, nowhere near a hydrant. PAPERWORK FROM MACH ONE SAYS TOW REQUESTED AT 9:29 AND COMPLETED AT 10:22!! So even if ***** WAS EDUCATED ON HIS LAWS AND WASN'T WILLING TO LIE FOR A ****, HIS FABRICATED EXCUSE STILL DOESN'T ALIGN WITH A VALID EXPLANATION FOR THE ILLEGAL ACTIONS! THIS ************* BUSINESS PRACTICES ARE ILLEGAL AND PREDITORY TO SAY THE LEAST. Why are cars being towed without the required signs being posted AT ALL ENTRANCES AS REQUIRED by law and why is Mach One getting away with this practice?