ComplaintsforIRS EIN Tax ID Number
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Complaint Details
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Initial Complaint
09/06/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This website shows up in online searches for receiving federal *** numbers. They may also change their web address, as I can't seem to find them in a search again today. We needed an *** number for the trust of my recently-deceased mother. We applied for it through this company on July 4, 2024 and received the *** letter through this company on July 5. Based on their website and ads, we believed this was either the only way to get an ***, or the only likely way to apply for the *** correctly. Although their (very) fine print states that a person can also apply through the ***, the website represents that a document review is required or beneficial to receive the ***, and that their service includes a "simplified *** application and comprehensive application review." In reality, ***s are free from the federal government via an application that is no more complex than the one provided by this business. And, at least in our case, there was no "comprehensive application review" required. The company simply submitted to the *** the same (very limited) information we should have submitted directly to the *** for free. I tried calling the company's phone number, but the line cuts off after a recorded message. Further, their website does not include a business address. This business seems very shady and misleading to me. Attached is our confirmation email and a copy of part of their website describing the unnecessary "comprehensive application review by our team of experts."Initial Complaint
06/25/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This website is a complete Scam. My husband was filling out the form thinking it was for the **** Unaware I had already gotten his EIN set up earlier that day with the IRS(FOR FREE)The website asked my husband to put in his card then when he went to the next page it had charged him 319$.We requested cancellation and a refund minutes after he did so. The company would not respond but instead sent him emails stating they couldnt complete the **** (Obviously because we had already filed so th y wouldnt be able to request a duplicate) I contacted my bank and put a hold on the card. They put in a dispute and this company told my bank the charge was valid. I then contacted this company for a third time and they said they would be cancelling my order and tried to refund but couldnt because the card was locked. I called my bank and was advised that they did not try to refund, but tried to charge us for a second time. My bank also explained that if they were trying to credit it would still go through. I contacted the company again and said what the bank had told me and then didnt receive a response. I sent another email stating we were still waiting for a resolution. And the company responded this is the last of the communication we will had regarding this matterThis company is absolutely FRAUD and should not be operatingInitial Complaint
04/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I applied for an EIN number with this company for $299.00. Never received my EIN number. The company advertised I could check the status of my order via EMail or by Phone call. I attempted to call and e-mail several times no response from customer service. They advertised someone will respond in 24 hours. Never heard from anyone. Would like a full refund from this company .Initial Complaint
04/13/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I received an email from this company for an EIN and I didn't put too much concern into it thinking it was just an ad, because I filed for a business loan and have been receiving emails like crazy. Until I saw a charge on my account from the same company. I then called the company for them to reverse the charges and the representative, *****, who answered the phone was rude and said well it's in your information, I said that's why I'm calling to let you know that it's fraudulent. I then asked to speak with a manager. I asked ***** for her last name and she said she doesn't give her last name. I said okay well is there a reference number or a way to identify our phone call and she responded no. I believe this company to be a scam and I will be filing a police report because after reporting to them that it was fraudulent they didn't even try to get more info to investigate or find a solution. The manager was no help at all.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.