ComplaintsforFolklor America Dance Co
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Complaint Details
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Initial Complaint
02/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I was referred to this company in ** to have *********** Mexican Folklor Female Dress made for me at a cost of $600.00. I contacted the company back in September of 2023 and spoke with ***************** who informed me it would take 12 - 14 weeks to complete and half the payment would be due up front ($300.00), the other half once the dress was done and ready to be shipped to me. Per our contract, the dress was to be ready by December so I booked several performances in *** of having the gown I would need to perform. After several conversations via text messages, I was informed the dress would be late. I contacted ***************** again in mid-January and was informed the dress was ready and to submit the additional $300.00 required to complete the order and have my dress shipped out to me. Needless to say, I still have not received my dress and no matter how many times I contact *****************, I can not get a shipping tracking number or any information related to shipping of my dress from her.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.