ComplaintsforKay Discount Jewelry return warehouse
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Complaint Details
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Initial Complaint
12/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a gold wedding band set in a size 5. The band had multiple small diamonds inlaid on the band and the engagement ring portion was solid with a small diamond. I received this gaudy silver ring with a large glass stone, surrounded by smaller stones in silver, in size and a half too big at least. They put it in a *** jeweler box, but inside the box, the ring was in a little plastic dime bag which leads me to believe that it is completely cubic zirconia or fake metal, or both. The package had no packaging slip, no other information at all, only a return address of *******************************************************. No customer service no nothing I don't even know where to return this to, or if I'm even able to return it. I would like my refund pleaseInitial Complaint
09/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They do not fit. I want a refund
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Inglewood, CA 90301-3012
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.