2 Customer Reviews
Review from Danielle R
1 star08/17/2023
The advertising is extremely misleading. There needs to be a lawsuit with the **** The advertising says they close loans no one else can & that they do not look at income. They do look at income & that was the reason I was denied. They made me go through a 2 month process making me take an 8 hour class pay $75 for the class & $950 for an apprasial. From what I experienced its a scam with no intention of helping people get loans but for them to scout the best properties. They denied me saying another loan I had was in forbearance or delinquent. The loan was paid up front for 2 ********* could have paid the interest if needed to be qualified for the loan & told them this. They made me go through this long process of missing work & I was not delinquent on any mortgage loans the bank of that current loan even supplied a statement I was not. I supplied statements of all payments on the ********* was current.Review from Thomas B
1 star12/05/2021
On 10/07/2021 Commerce Home Mortgage (aka Change Lending LLC) contracted with me to do a VA appraisal.The appraisal report was completed and uploaded to the VA portal on 10/09/2021. I also emailed ********* of Change Lending my W9 and Invoice.On 10/14/2021 the VA issued their Notice of Valuation which agreed with my report and cleared the way for the loan to be funded.Since then, I still haven't been paid.I've emailed several times: no reply.I've called and left messages with both ********* and the Accounts ************* no reply.The VA requires that the lender have already collected the appraiser fee BEFORE the appraisal request is issued, and that the fee be sent to the appraiser within 30 days of the NOV.This has also been ignored by Change Lending.I'm not asking for much. I just want to be paid for my work.
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