ComplaintsforFresh Clean Threads
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Complaint Details
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Initial Complaint
10/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Retailer advertises an early Black Friday sale claiming up to 55% off. The offer is 25% off everything or 30% off everything on orders of $120 or more. Those percentages add to the supposed 55%, but the two offers do not stack and the discount only goes up to 30% off.Initial Complaint
05/08/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
* Date of transaction, March 25, 2024 * Order number ******* *Nature of dispute, 5 t-shirts wrong size wanted regular was sent tall in T-shirts.* Businesses resolve, one T-shirt sent to me, was not medium regular, but medium tall.* Advertising was seen on ******,I tried numerous times on their chat site one time successful the rest, not successful, went to ****** to find customer service phone number. There is no customer service phone number, only AI company fresh clean threads is all about the sales and no customer service at all. * As I was Im ready to finish and continue with this complaint, I noticed at the bottom of the page. There is a phone number for them. I have written it down, and I will try to contact him at that phone number hopefully, I will have some answers there,Initial Complaint
04/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought 3 shirts worth from this company and paid $17 in shipping as I needed the products ASAP. They didnt work out and when I went to get a refund and send my products back, they gave me $60 instead of my full order of $77. Apparently the shipping is non refundable according to ******. This was not said in checkout nor when I finished checking out. You had to click like 3 links in order to find that they dont refund shipping. Even though I paid extra to get it on time. This company scammed me out of money and thats why Im writing this review.Initial Complaint
01/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed the order never received an email confirmation or an order number Contact them via There email never received my packageInitial Complaint
09/23/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
******** took longer than advertised and failed to complete order as stated. Was missing an item from the order. When addressing business never received a response.
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.