ComplaintsforAutoZone
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Complaint Details
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Initial Complaint
10/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/14/22 I placed a same day delivery order with AutoZone and it was supposed to arrive with in an hour, later I received an email that it was delivered (see attached) I quickly went outside and looks for the order and did not find them, I proceeded to call them at the 800 number and let them know that they might have delivered to the wrong addresss and verified my address with them, I was told they would look into it and return my money. rI never deceived my refund or the order, it's been more that 154 days. I also attached a security camera picture from one the businesses that share my street address and they found. the picture that shows they delivered and left the bag hanging on their front gate that is facing the street side. As you can see anyone the bag was left facing the street and someone might taken them from there. Thank You, *********************************** This is a residential Delivery ********** ***********************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.