ComplaintsforBuy CBD Hub
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Complaint Details
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Initial Complaint
05/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 vape pens from this company on 4/10/2023 (Monday). It's now the end of 4/14/2023 (Friday) and my order has still not been sent for shipping by the company. I've messaged them asking what's going on and they say they are sorry for the delay but still have not shipped my small, simple order. It seems ridiculous that a company cannot ship a product in an entire business week. Their website says delivery usually happens within 4-5 days of ordering. I'd like to get my order fulfilled immediately with the fastest shipping option they have.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.