ComplaintsforUpcurve Cloud
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Complaint Details
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Initial Complaint
10/26/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Their environment that we pay for released an update that corrupted all our company data. I spent 8 weeks trying to get them to fix the issue. They stated that they released the update for our security and apologized and stated that there was nothing they can do. I am now trying to fix the issue myself but when I asked them to increase my storage limit they stated I need to upgrade my license for my whole environment. Not only did they break all of our data and not help in fixing the issue, but when I try and fix the issue they tell are trying to have us spend thousands and get tied up for another year with them after completely failing us and destroying over 20 years of our data.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.