ComplaintsforParlani Party Rentals LLC
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Complaint Details
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Initial Complaint
11/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
Charged for something we didn't receive. Had to spend currency elsewhere to get what we needed.Business response
12/11/2023
Hello ******, we are sorry to hear that our services didn't fulfill your needs. Unfortunately, you were only charged for the tablecloth that you did not bring back after your rental. We have also sent you video footage showing you taking the completed tablecloth order.
If you need further information, please feel free to contact us.
Customer response
12/12/2023
Complaint: 20921112
I am rejecting this response because:The alleged video does not show my husband taking three tablecloths only 2 ! And they didnt even get the order correct anyways ! We sent them photos of the two round table clothes that we put on the table and the two long plastic tables that I had to buy from the dollar tree in order to have tablecloths on my long tables.
There would be no reason. To keep a table cloth that wasnt even the length of our 6ft table . I think they mixed up the idea with another person and blaming us for their mistake !
Sincerely,
Adauna White
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.