ComplaintsforMTC Horticulture
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Complaint Details
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Initial Complaint
02/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company owes me a final service as I cancelled my service due to the fact they increased my monthly service fee by 60% with no notice. They completely did not honor the service contract I signed. I have tried to contact them several times over the past 2 months and the administrative person always says the same thing which is "I've passed the message along" to the manager. They have given me the run around for 2 months. The worst part is they even acknowledged they owe me a service in a text message that was sent on Dec 7, 2021. So for 2 months I've sat here waiting for a service that never came. I want this complaint to be posted and I want this company to compensate me for the service that I am owed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.