3 Customer Reviews
Review from Cristian O
1 star01/18/2024
Yesterday I was trying to buy a car, I was going already approved by my bank but the dealer guys never like that since they get a commission if they get you to finance with them, I told the sales guy many times I was using my bank and he kept asking for information like work, credit score, social etc, he made me sign a paper stating it was to make sure that my info was correct, at no point he told me it was to run my credit, these guys ran my credit without my permission when I told them many times I was already approved with my bank but course they are going to do whatever it takes to get the most they can out of you, I worked so hard to get my credit where is it so that this guys can just mess it up in seconds, so much for a " helpful Honda guys " I even have like 5 of my Hondas get service here but they just don't give a crap!Review from Karen S
1 star03/25/2022
Sure wish I had read these before I went and bought a car and got screwed! rip me off on my trade in which they marked up $10,000 - and didn't even send the payoff to to old bank until 18 days later , (which is still not paid) which meant I had to make another car payment for I car I don't even own....DONT GO HEREReview from Adan D.
1 star12/08/2021
very bad customer service. they negotiate a car with you while at the same time negotiating the same car with someone else. managers there are cocky and arrogant. no ethics on how to treat a customer just as long as they get the sale they dont care.
Moss Bros. Honda Response
12/13/2021
My name is David O***, I am the General Manager at Moss Bros Honda. I would like to personally speak with you regarding your visit to our dealership. Please call me directly at *** *** ***6 ex ****. Sincerely, David O***
Customer Review Rating
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