Business ProfileforThe Fireplace Element
Current Alerts For This Business
On November 16, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue a claim advertised on https://www.thefireplaceelement.com. The business advertises, “WE OFFER THE BIGGEST SELECTION ON THE MARKET.”
The BBB Code of Advertising states that, "1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.”
The BBB Code of Advertising also states, “34. Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.”
While the business initially responded to BBB, as of December 19, 2023, the business has failed to substantiate, modify, or discontinue the advertised claim brought to its attention.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2444 Old Middlefield Way, Mountain View, CA 94043-2358
- BBB File Opened:
- 10/31/2006
- Years in Business:
- 30
- Business Started:
- 1/1/1994
- Business Incorporated:
- 4/1/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Fireplace Element, The
- Business Management
- Corinne Pluska, CEO
- Contact Information
Principal
- Corinne Pluska, CEO
Customer Contact
- Corinne Pluska, CEO
- Gerard Renaud
- Additional Contact Information
Fax Numbers
- (650) 964-1824Primary Fax
- (650) 964-1824
Customer Complaints
0 Customer Complaints
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