ComplaintsforPlanet Fitness
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Complaint Details
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Initial Complaint
04/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I joined planet fitness with a monthly dues of $23.06 until I cancelled in March 2023. After I cancelled they attempted to take $25.02 of unauthorized money. After reviewing my bank account they drafted this amount 10/15/2022, 1/24,2023, 2/21/2023 and 4/25/2023. When I call them they state they cant see any charges for that amount. Ive also called the corporate office. The representative wanted my bank account number because they cant find the charge either. Ive since disputed it with my bank and Im getting one of the charges back. I want the other remaining $75.06 returned to my account since they essentially stole the money. I never authorized them to take it from my account.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.