ComplaintsforMakeover Essentials
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Complaint Details
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Initial Complaint
01/06/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I was approached by a stressed out woman at *************** in *******,**. She shows me the product tells me shes late to pick up her little girl in Kindergarten and she cannot leave until she sells her very last makeup kit. She quickly opens and closes all the compartments and tells me that the value is $100.00 and I can get 3 free lipglosses for the bargain price of $50.00. It is A few days before Christmas I feel sorry for her and give her $50 cash I get home the mascara is broken and I find the item online for $11.99! Please send me my money back I feel like a sucker for trying to do a good deed!Business response
01/09/2023
We thank *************** for their inquiry and requests. Our Director of ******** Services will work directly with **************** to resolve the same.Initial Complaint
01/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My mother was leaving a grocery store. She is a 65 year old woman who is visibly disabled, on a cane, can barely walk with the cane, and pushing a cart. A woman came up to her and shoved a dusty pink bag in her hand. She gave her some sob story, and asked my mother if she could buy one of the last few bags she needed to sell before going home, for $35. My mother, being a good person fell for it, and bought one. She gave it to me yesterday. I looked through it and heard the story. I knew she had been scammed. My mother is a crippled old woman. What kind of criminal rips off someone who is older and disabled? Thats just ridiculous. Id like to get the refund for her and treat her to Chinese food, without having to tell her she got scammed. That would just embarrass her.Business response
01/24/2022
We thank Ms. ********* her inquiry and her requests. Our Director of ******** Services will work directly with **************** to resolve the same.
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Contact Information
4490 Von Karman Ave
Newport Beach Ca 92660
Newport Beach, CA 92660-2008
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.