8 Customer Reviews
Review from Abed H
1 star03/05/2024
**** was not helpful. They work as a regional manager for smart circle. I was not paid for the commission that I was supposed to get paid. Plus its been 4 weeks I am not getting any explanation for what I was paid and how much. They are pure scam ****** should remove them from the program immediately.
Smart Circle International LLC Response
03/06/2024
Thank you, **** for letting us know. Smart Circle contracts with a large number of independently owned sales offices and has no ownership or management interest in these offices. However, we take distributor compliance very seriously and appreciate your feedback. I would like to set up a time to talk to you on the phone about the specific issues regarding your employment with one of these sales offices. If you can please reach out to me at ************************************************ I am happy to speak to you and help you get resolution from your employer.Review from Jared C
1 star02/15/2024
********** no Longer has Smart Circle In their stores promoting cell phone plans. They finally realized that having people there who didn't tell the truth wasn't a good idea. As part of their sales hook they would tell me that they were offering a discount to me just for being a ***'s Club member. Then later on in the same conversation it was clear that in order to get the "just for being a ***'s Club member" discount you were required to sign up for an installment plan. The whole reason you agree to talk to them in the first place is not true. These people were totally mind controlled. They are convinced to except many strange philosophies. An example of this is that they taught that they aren't working in a sales position, and so they aren't allowed to use the words "buy" or "sell". Every time I explained to them how the things that they were saying weren't true they couldn't understand it. They actually have to form small businesses that are separate from smart circle. They have a local owner of a small business that is legally distinct from smart circle. I'm pretty sure this is to protect smart circle from legal consequences. If things escalate because smart circle taught them to be misleading the small business may get shut down is not affected. It was concerning that our society was OK with having stuff like this in mainstream stores.Review from ChrMalika M
5 stars09/14/2022
**** was great after all the run around I was getting **** came in and Saved the Day Immediately and helped me with all of the questions and troubles I had been having I appreciate all of your help ****. You made things easier for me.Smart Circle International LLC Response
05/09/2024
Thank you for the feedback. Smart Circle contracts with a large number of independent sales offices and we always like and appreciate the feedback, both positive and negative.Thank You,Review from ED M
5 stars05/26/2022
I had a wonderful time clearing up a long standing problem with *********** The agent I dealt with was *********************** . He conducted himself in a professional and helpful manner . The item in question was a very small amount[$19.95]. But , it was the principle of the matter . I was very pleased with the dealing , again in a very large part to **** . All of you fine folks are now in a very short line , for all of my kudos . Good health and blessings to you all . *******************Smart Circle International LLC Response
05/27/2022
Thank you ****************** for the wonderful review and confirmation of ****************** and his assistance. It is always nice to get feedback and this will be passed along to ****************** as well.Thank You,Review from Lenore S
5 stars05/12/2022
I want to commend Smart Circle International LLC for the great customer service I received from them recently. They replaced a flat iron I had had for a few years. I loved this flat iron, but it began to not heat properly. When purchased, it had a limitled lifetime warranty. This company honored that warranty and send me a new replacement for the cost of shipping and handling. Along with that they had great communication by letting me know what was happening along the way. They received my information and check for shipping and handling, and shortly thereafter I had a new replacement for my damaged flat iron. Thanks so much -- this kind of service is rare!Smart Circle International LLC Response
05/20/2022
******, Thank you for reaching out to us and letting us know about your experience with our customer care team. We are thrilled to hear how satisfied you are with our product and service!Review from Acquanitta L
5 stars04/14/2022
I want to first thank you for your products. I purchased them a few years ago and have been satisfied with them every since. Yesterday I called in to have a replacement for one set of Flat Irons which stopped working .I was fortunate to talk to ************************* . ************ was so kind and very helpful and knowledgeable concerning my need to replace my Flat Irons. ************ sent out the information through my email for replacement ,and I was able to reply and the process was very simple. Thank you for such speedy and efficient assistance in this process. Thank you for people like ************ ,it was a pleasure speaking and working with you. Keep up the good work. Sincerely Satisfied Customer *******************************Review from DS S
4 stars03/10/2022
Kept me informed. Settled my issues. Very happy with his work ethic ??????Review from Jan W
5 stars03/06/2022
Very helpful. Replaced my product and included some much need body lotion. Thank you??
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.