ComplaintsforCalimingo Pools Inc
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Complaint Details
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Initial Complaint
09/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We had our pool remodeled cost $61,397.83 (have bank documentation to support this) by Calimingo Pools starting Jan. 2022 and ending 3/2022. In May, my wife and I noticed spotting, lines, jagged lines in the pool plaster. We contacted our assigned Project Mgr. In May who came out and said he would get the plaster company to come out and look at it. The plaster company never came out to look at our pool. We contacted the Sr. ******* Mgr. (****) who since May 2022 said someone will come out look at our pool and that the pool will be replastered. There is a one year warranty in place. We have been contacting **** who doesnt return calls or gives us the run around about a plaster company coming out to look at our pool. Our last conversation was on September 7th Hey, im typing up final numbers. No response since then. The pool remodel is under a one year warranty and Calimingo is stating we have to pay some of the cost to have the plaster redone. **** said, the pool would be replastered with a different type of material which costs more. My wife and I have been patient and would like our pool to be done correctly and in a timely manner.
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Contact Information
23 Corporate Plaza Dr Ste 150
Newport Beach, CA 92660-7908
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.