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          Find a Location

          Cost Plus World Market has 75 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCost Plus World Market

            Furniture Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            101 Clay St

            Oakland, CA 94607

            Visit Website
            Email this Business
            (510) 893-7300

            Customer Reviews

            1/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            160 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Cost Plus World Market provides retail of home goods and women accessories. 

            Products & Services

            Cost Plus World Market offers furniture, decor and pillows, dining room essentials, food and drinks, and holiday decor

            Business Details

            This is a multi-location business.

            Find a Location

            Cost Plus World Market has 75 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              101 Clay St, Oakland, CA 94607
              Email this Business
              BBB File Opened:
              5/7/2002
              Years in Business:
              66
              Business Started:
              1/1/1958
              Business Started Locally:
              1/1/1958
              Type of Entity:
              Corporation
              Number of Employees:
              2500
              Alternate Business Name
              • World Market
              Business Management
              • Mr. Barry Feld, CEO
              • Customer Care, Manager
              Contact Information

              Principal

              • Customer Care, Manager

              Customer Contact

              • Mx. Customer Service, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (510) 893-0346
                Primary Fax

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              160 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/21/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Ordered a ***************************************** on 09/12/24. It was delivered on 09/18/24. The product had two knot holes and a crack in the wood that was filled with a gray color putty, very noticeable and unattractive. I started a return online then found a return label in the box that said that I should use such label. Returned the board the same day at the ***** drop point in my town. No refund has been made to date. I have called & emailed and have been told that they can't provide the tracking number for the label that was included in the box and they can't help with the refund. I have opened a dispute with my card company. So disappointed in this company.
              Read More
              Read 159 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Teri-Marie S

              09/14/2024

              I ordered 2 large planters from this company and had it shipped to my business to make sure I could receive it. However I didnt receive any email confirmations of shipping or delivery until 2 days after it was Delivered. ***** tracking shows it was signed for by someone unknown to me or the business on 9/11/24. I contacted ***** who advised of different scenarios but couldnt offer real assistance as I was not the shipper or had the 9 digit account number. I then reached out to ********************** customer service and spoke with ******** and then supervisor ****. Both ladies told me to file a police report stating the package was lost or stolen. I immediately advised that I wouldnt be doing this because I had no truthful knowledge that it was stolen or lost. I never saw the delivery nor is it on the camera feed for Wed, Thursday, or Friday. ****, continued to reread her scripted responses and offered no real solution. I was told the policy is to wait at least 5 business days and then they are able to file a report with *****. The conversation was horrid and for it to be the first interaction with this company, I will not allow it again. There are numerous companies that provide what this company does, save yourself time and money by shopping elsewhere. Their reviews speak for themselves. They do not care!!
              Read 17 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

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              BBB reports on known marketplace practices.

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