ComplaintsforTom Landscaping
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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paid this contractor to put in a decomposition granite pathway, make a gate, build a garden box, repair sprinkler system, plant 3 roses and do minor cosmetic retaining wall repair. He built the garden box past my property line onto my neighbors yard. The gate is crooked and does not work. He painted the blocks around the gate and the hardware on the gate which looks terrible. He broke a pipe when planting the roses and I found it with a bag and duct tape on the broken pipe to hide it instead of letting me know. He made my sprinkler system inoperable and created a huge leak. I must find another contractor to remedy this mans work because every time *** came over to fix his work, he made it far worse. Now I have 2 water leaks, a neighbor dispute, a very costly leak situation and inoperable sprinklers, and unsightly work that will need to be redone as it isnt even on my property. He also would not give me a receipt for his work and claims his work is warrantied. My air conditioner also conveniently does not work now, right where he built his path, and I noticed he buried the condensation line so I have yet to determine if he is responsible for that damage.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.