ComplaintsforNaked Labs
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Complaint Details
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Initial Complaint
10/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
- Date of Transaction: Ordered: 5/30/18 and Delivered: 1/15/19 I WAS A ORIGINAL SUPPORTER!- Amount paid: $95 deposit + $504 (product) + $50 (shipping) = $649 total - The business committed to provide me with a working body weight scale.- The nature of the dispute is that the product mirror scanner no longer turns on.I have reached out to the company for help and they told me that they are no longer providing support for their first generation product. I was a original supporter of this company and they are throwing me to the wind. Very poor customer service, and likely fraudulent.- at this time the business has told me that they cannot do anything else for me and I am out of the $649 I paid. I had some product since January 15, 2019 and barely used it. It should not have stopped working. There must be a manufacturer defect in the product. The manufacturer is responsible to compensate or fix my product.-order #: SPY-E1KR147LP390211990
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.