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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Owner will not take responsibility or liability for items missing. Blamed everything on me. She didnt even go to the back and look for said items. She didn't bother noting when time is available, she would she just completely put blame on me.
Business response
09/12/2022
Please see attached.Customer response
09/12/2022
Complaint: 17761442
I am rejecting this response because: simply what she said was truly fabricated and delusional. What she left out was the fact she never once went in the back to look for the two shirts. Also her response to me was did I look in the back of my trunk. I own an Audi A4 immaculate condition throughout so basically she stereotyped me as be messy sloppy. So what she wrote is just what she could conjure up in that baseless mind of hers. I want my $75 for both shirts reimbursed as soon as possible. Also I was even courteous to even bring back the hangers everytime I went to get my cleaners done. This is the thanks I get. No she is at fault here.
Sincerely,
*****************************Business response
09/13/2022
There is a dispute of ONE shirt not two.... when did this change?
So, in other words, if I don't pay him, I lose my rating with BBB??
That's just not right.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.