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Complaint Details
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Initial Complaint
10/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
From March 2022 to April 2022 I was using Intuit merchant services for my clients I had a client file a chargeback for several invoices from which they had been paying. Intuit never informed me of the chargeback or investigated the problem they tried to remove the money from my account I was able to block some of it but they have now since reported the balance on my credit report. I tried calling and speaking with an agent several times to no avail I was told i would be contacted which I never was.
Business response
10/19/2023
This complaint belongs to *************** Services and not Intuitive Networks, *** as we are not a provider of payment solutions. We are an ******* Service Provider that provides IT services and solutions to small business clients. We have had no business dealings with the complainant at any time.Customer response
10/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.