ComplaintsforYC Landscaping
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Complaint Details
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Initial Complaint
12/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The quality of preparing the dirt and recognizing issues prior to laying the turf was bad, which resulted in part of the yard going into a drain and having to file a warranty with my builder to fix the dirt.The outlying section that separates the rocks and turn were not installed correctly and rise up or does not connect.the concrete was laid without considering the side door, the side door can not open without being damaged by scraping against the concrete.When laying the concrete they did not take any precautions to insure concrete does not get on the house and stain my new house, so there are obvious spots on my house that they did not clean up afterwards.They are poor communicators and can take weeks to get a meaningful response, they will say they will come fix something and do not show up, very unreliable and unprofessional. Told me he would charge me to make corrections.....all the corrections and fixes are due to this company poor work.They should fix the stains left on my house, fix the concrete section that damages my fence door, and they should fix the turf along with the turf lining.Customer response
12/20/2021
INVOICE
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.