Business ProfileforTrifecta Nutrition, Inc.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 428 J St Ste 800, Sacramento, CA 95814-2329
- BBB File Opened:
- 3/9/2016
- Years in Business:
- 9
- Business Started:
- 7/28/2015
- Business Incorporated:
- 7/28/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- Trifecta
- Business Management
- Mr. Greg Connolly, President
- Mrs. Elizabeth Connolly
- Mr. Dave Dutra, Sales Manager
- Contact Information
Principal
- Mr. Greg Connolly, President
- Mrs. Elizabeth Connolly
Customer Contact
- Mr. Dave Dutra, Sales Manager
Customer Complaints
34 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/08/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Salina S
1 star07/27/2024
Trifecta Nutrition, Inc. Response
07/30/2024
I want to address some important details that were not included in your review, to clarify the situation.
When you first contacted us from an iCloud email address, our system could not find an active account linked to that email. To ensure we could assist you correctly, we responded promptly, requesting additional information such as your subscription number or the email address associated with your account. Unfortunately, we did not receive a response to our request.
On July 22nd, we received another email from the same iCloud address, again asking to cancel the account. We responded on the same day, again asking for the necessary details to proceed with the cancellation, but did not receive a response.
We strive to provide prompt and effective service, and our team made multiple attempts to obtain the information needed to fulfill your request. We regret that we couldn't resolve this matter sooner due to the lack of response.
As mentioned in our previous email correspondence, we would be happy to offer you a 50% discount on a future order if you decide to try our service again. We value your business and would like to make things right.
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