ComplaintsforRenovate USA
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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They took advantage of the fact that i had little no knowledge of about how loans and the contracting process works, They took credit for another companys work sent the pictures sent to ******** and told them rhat the project was dine and that they needed the money for the project that was done, they were very manipulative and now i have two loans that have been taken out that i have to pay even though the work was done by another and they were supposed to use the loans for ADU that they were supposed to get done, now they are gone and not answering any calls and have even changed the phone number to their fake companyInitial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Renovate USA Green energy owners *********************** and ****************** to ***** dollars for renovation of my basement and abandoned the job. I have file with the state license board but they still have an active license. My home is in shambles. No AC/heat, plumbing destroyed, electrical partially out.Initial Complaint
07/06/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Business took the bathroom remodel job.per the contract they were to start the job on June 16 and finish on June 18. I paid 1000$ advance and additional 7000$ at starting project. They demolish shower, vanity, toilet flooring on 15. then they stopped. upon repeat calls and messages they said ********** demayedbthe material. then they asked me to buy material which I did. nowbtheyvare delaying the work. I told them I am in a hurry becasue my mother who is 78 yrs and have a bad knee and lots of pain. they knew this and still didn't care. She has difficulty using the other bathroom. I feel they deliberately delaying the work so they can get full payment before the work os finished. even their sub contractor sayvhebis not getting paid. They promise me a completion date then make up an excuse to not finish. I want them to finish the work and compensate me for the delays and the time I put in procuring material on their behalf. they breached the contract. Also I do not any retaliation from them. I kept my part of the contract but they are arm twisting me to pay more money. I am stuck. the sales person was ******************, the office manager is ***************************** and the owner is ***********************. Contractor license *******
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.