ComplaintsforBest Breath
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I made an online order with best breath and I haven't received an email confirming the purchase or the product I ordered. My account was also charged twice per my conversation with my bank.Initial Complaint
04/15/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Company is a scam . And running lots of scam emails. And will not stop sending them after multiple requestsBusiness response
12/15/2023
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If you have any questions or concerns, or if there's anything else we can assist you with, please don't hesitate to contact us.Initial Complaint
04/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I placed an order with this company on 3/13/2023. I never received a confirmation or shipment for my purchase of $79.85. They provided no order number and the website gives you no way to track nothing. I emailed the company on 4/1/2023 and again on 4/5/2023 with no response. I would like either a refund or to have the product delivered to me.Business response
12/15/2023
Hi there, upon checking on our records, we have shipped your order with tracking number 691342102718001 via DHL last 04/20/2023 and has been marked delivered successfully.Customer response
12/19/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
Initial Complaint
02/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Ordered the best breath probiotics (2)and a sample pack they offered a gift ( washing machine cleaner) there was nothing printed or mentioned that there was a $9.95 gift shipping, i would never have accepted the giftI tried to contact them, 2 phone numbers are listed in different places 1 says sorry we cant take your call, try again later ************** the other one is a completely different company, they have gotten many calls ***************** When I ******d , 5 reviews saying the same or close to the same thing im writing to you about. This company does seem to be a scam . Not sure why they state BBB accreditation when I ****** Lastly , when i opened my email and clicked on Best Breath it took me to a web site that said coming soon ?! (im uploading)Its very confusing, frustrating, and seems to be a bait and switchBusiness response
12/15/2023
As checked, the system indicated that we already have refunded you.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.