We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Strand Out Media

          View full profile
          Location of This Business
          11990 Handrich Dr, San Diego, CA 92131-1412
          Email this Business
          BBB File Opened:
          1/2/2018
          Years in Business:
          7
          Business Started:
          10/18/2017
          Type of Entity:
          Sole Proprietorship
          Business Management
          • Mx. Ian Strand, Owner
          Contact Information

          Customer Contact

          • Mx. Ian Strand, Owner
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Website Addresses

          Serving Area
          • AK
          • AL
          • AR
          • AS
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • GU
          • HI
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MI
          • MN
          • MO
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • PR
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VI
          • VT
          • WA
          • WI
          • WV
          • WY
          Products and Services
          Fine Art, Event Photography, Event Videography, Commercial Designs
          Refund and Exchange Policy
          • Individual scheduled session policy

            In the case of equipment failure or any other unforeseen circumstances that prevent Strand Out Media from shooting or attending a scheduled session, the Client will receive the option to reschedule or receive a full refund of their deposit.

            If the Client fails to attend the scheduled session, no refund will be given. Sessions may be rescheduled due to unforeseen circumstances given 24 hours notice. The session will be rescheduled for a new date and time. Deposits shall not be refunded to the Client for cancelled sessions.

            Event photography or videography policy 

            Strand Out Media requires a 30% non-refundable deposit to retain event photography or videography services on a specified date.

            If Strand Out Media is unable for any reason to perform on the day of a contracted event, Strand Out Media shall either (1) provide documents necessary to client and arrange to have a competitor or colleague of comparable photographic performance and quality present on the day of the event, or (2) the client shall be refunded their deposit and provided with a list of comparable photographers for replacement.

            Product Refund/Exchange Policy

            Once a transaction for digital and/or tangible photography products has been completed, refunds will not be given. A transaction is completed after 1. a contract for photography services and/or products is signed by the Client, 2. an order is submitted or approved by the client, or, 3. a design for a product is approved by the client.

            Products may not be returned unless: 1. A manufacturer defect is evident and reported within 48 of receipt 2. A product was damaged during shipping. 3. the order was processed incorrectly resulting in the incorrect size, material, etc.

            Due to the nature of these products, exchanges are not permitted.
          Business Categories
          Photographer, Fine Artist

          Contact Information

          11990 Handrich Dr

          San Diego, CA 92131-1412

          Visit Website
          Email this Business
          (989) 600-3995

          Accreditation

          This business is not BBB Accredited

          Years in Business: 7

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.