Business ProfileforF&F Properties Boutique Communities

This property management company is the most unethical and shady company *** ever rented from. We signed a lease at a certain rate. More than a week after we moved they said they made a clerical mistake and told us we either needed to sign a new lease or move out. We of course did lot accept this and eventually they honored the lease. The community had ongoing construction which they made out to sound like construction was going to be completed quickly but not only did they lie, the construction caused many issues for the tenants. Multiple power outages, plumbing issues and flooding, no parking, construction dust and debris. No accountability from management. They closed out maintenance requests without any acknowledgment. The property management is sneaky and they made all of the tenants vacate their apartments during an active lease claiming the city needed to do an emergency power shutdown. We were lied to. Conveniently the day we vacated they called and suddenly said they needed to do renovations to our units WITH ALL OF OUT PERSONAL BELONGINGS IN IT. Not only did they blindside us, they gave us no choice but to allow them to do work on our units. They did not cover any of our property and a heavy layer on dust and debris from the construction got caked on all over our furniture and personal belongings. They lied to us to get us to vacate our unit so that they could turn a window into a door and cut into the ceilings because clearly their construction crew didnt follow the blueprints and messed up on something they initially did wrong. Tenants should not be penalized for their mistakes. They never should have moved *** in if the units were not up to standard. They assured that they would clean our property but they just did a mediocre job. They let cleaners into our unit without advanced notice. They even gave access to our unit to all the construction workers. Please run away. Do not rent from here. The property management are a nightmare!

Thank you for your feedback. We would like to address and clarify a few points regarding your concerns. Lease Rate: There was no issue with the lease rate. We honored a lease that was $500 below market rent, saving you a total of $3,000 over the course of six ******************* Issues: There were some unforeseen challenges, which have since been resolved. Any power outages you experienced were scheduled by SDG&E ahead of time, and all residents were informed in advance. The claim regarding construction mistakes due to not following blueprints is incorrect.SDG&E Work: The emergency utility shutdown was required by SDG&E and was out of our control. F&F Properties did not anticipate, initiate, or fabricate this situation, and we have been at the mercy of SDG&Es timeline throughout the process. We communicated with residents at every step, and we have records to confirm this. We have provided monetary compensation, and a manager was available at all times to help make this unfortunate process as comfortable as ********************* Access: All residents were notified in advance that while their units were vacant for 35 days, construction work would occur inside their apartments. This was clearly communicated as part of the process.Your Requests: You requested to be released from your lease with no penalties, and we accommodated this request. Additionally, when you asked for cleaning services for the dust in your unit, we promptly arranged for the cleaning to be done professionally.We understand this situation was challenging and really hoped that we could make it as smooth as possible for our tenants. Our team worked diligently to address your requests and ensure you were supported throughout the process. As we have stated to you, we are willing to accommodate your requests and thought we had. If you have further requests, please reach out and give us the opportunity to make this right for you. We value you as a tenant and regret that your experience was not satisfactory. We wish you the best.