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Find a Location

LifeProof has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    • Otter Products

      209 S Meldrum St Fort Collins, CO 80521-2603

      BBB Accredited Business
    • Lifeproof Cases

      650 Missouri Avenue Jeffesonville, IN 47130

    • Otter Shop

      151 W Mountain Ave Fort Collins, CO 80524-2822

      BBB Accredited Business
    • LifeProof

      15110 Avenue of Science San Diego, CA 92128

      BBB Accredited Business

    Business ProfileforLifeProof

    Cell Phone Equipment
    BBB accredited business
    Looking for more information? Access the headquarters listing for Otter Products
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Additional Info:
    Lifeproof has indicated that counterfeit Lifeproof cases and products are being sold online and in swap meets. Please go to the following website to verify if the retailer you are purchasing from is an authorized Lifeproof re-seller. http://www.lifeproof.com/en/distributors-and-resellers
    See all additional business information

    At-a-glance

    Customer Reviews

    1.17/5stars

    All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.

    Average of 30 Customer Reviews

    Customer Complaints

    180 complaints closed in last 3 years

    58 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 7/12/2011

    Years in Business: 26

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    Otter Products provides protective cases and accessories for mobile devices, including smartphones, tablets, and other electronics. The company offers products designed to safeguard devices from damage due to drops, impacts, and environmental factors. Otter Products assists clients with device protection through their various product lines.

    Business Details

    Location of This Business
    15110 Avenue of Science, San Diego, CA 92128-3440
    Headquarters
    209 S Meldrum St, Fort Collins, CO 80521-2603
    BBB File Opened:
    6/21/2011
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    5/26/2011
    Business Incorporated:
    1/1/1998
    Accredited Since:
    7/12/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1000
    Business Management
    • Mr. Gary A Rayner, CEO
    • Ms. Brenda Alexander, Lead Administrator
    • Ms. Brittney Taylor, Lead Administrator
    • Mr. Michael Johnson, Primary Complaint Handler
    • Ms. Ashley Chipman, Complaint Handler
    • Mr. Justin Donohue, Complaint Handler
    • Mr. Jordan McGrath, Complaint Handler
    • Ms. Sandy Cochran, Complaint Handler
    • Mr. David Baldwin, Complaint Handler
    • Mr. BBB Service Northern Colorado and Wyoming, Billing Contact
    • Mr. Peter Lindgren, CEO
    • Mr. James Parke, CEO
    Contact Information

    Principal

    • Mr. Gary A Rayner, CEO
    • Mr. James Parke, CEO

    Customer Contact

    • Ms. Brittney Taylor, Lead Administrator
    • Mr. Michael Johnson, Primary Complaint Handler
    • Mr. David Baldwin, Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (619) 752-3090
      Primary Fax
    • (619) 342-4058
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Local BBB

    BBB Serving the Pacific Southwest, Central & Inland California

    BBB Reports On

    BBB reports on known marketplace practices.

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