Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for On Corp US Inc

View full profile
Location of This Business
7835 Trade St, San Diego, CA 92121-2460
BBB File Opened:
1/8/2010
Business Started:
1/8/2010
Type of Entity:
Sole Proprietorship
Alternate Business Name
  • Proscan
  • On Corp USA
Business Management
  • Mr. Alan Erickson, Service Manager
  • Ms. Diana Davidson, Manager
  • Ms. Kourtney A Davidson, Associate
  • Ms. Rachel Douville, Customer Service Manager
Contact Information

Principal

  • Mr. Alan Erickson, Service Manager
  • Ms. Diana Davidson, Manager
  • Ms. Rachel Douville, Customer Service Manager

Customer Contact

  • Ms. Rachel Douville, Customer Service Manager
Additional Contact Information

Fax Numbers

  • (858) 798-3358
    Primary Fax
Additional Business Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Refund and Exchange Policy
  • Limited Warranty Details Coverage – Labor
    For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center the labor charge to repair any defects in materials or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

    Coverage – Parts
    For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished replacement parts needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

    Coverage – LCD Panel
    For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

    Coverage – LED LCD Panel
    For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option,refurbished LED LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

    Coverage – PDP Panel
    For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished PDP panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

    Items Not Covered By Limited Warranty
    Your limited warranty does not cover the following items: Un-installation, Installation and adjustment of customer controls and operating instruction. Batteries and customer replacement fuses. Damage due to misuse, abuse, negligence or neglect including but, not limited to, damage resulting from exposure to moisture, humidity or salt. Inability to receive a signal due to problems not caused by the product. Damage to the product due to images burnt into the screen. Product purchased or serviced outside of Country of Original Purchase.
    - i.e. Purchased USA can not be serviced in Mexico/Purchased in Mexico can not be serviced in USA. Product modified or incorporated into other products. Damage due to acts of nature, including but not limited to, lightning damage or flooding. Service calls which do not involve any defect in materials or workmanship.

    Commercial Use Excluded
    This limited warranty only applies to products used for personal use and does not cover any product used for institutional, commercial or rental purposes.

    How to Obtain Service
    For assistance (U.S.A) - if you purchased RCA product in U.S.A, please call 1-888-977-6722 Or visit www.rca.com

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.